Shipping policy

Shipping Policy

Last updated: November 11, 2026

Evie Brighton offers free shipping on all orders. We currently ship to the United Kingdom only.

Order processing

Please allow 1-3 business days for us to process your order. Orders placed on Friday evening or over the weekend may take longer to process.

Shipping and delivery estimates

After processing, delivery takes an estimated 8-12 business days. These are estimates, not guaranteed delivery dates. Delivery may take longer because of carrier delays, customs processing, weather, or other circumstances outside our control.

If a delay means we cannot ship within the time promised, we will contact you with the options available, which may include agreeing to the delay or cancelling for a full refund. Your UK consumer delivery rights also apply. UK distance-selling rules.

Shipping costs

Shipping is free on all orders, regardless of the quantity purchased.

Customs, duties, and taxes

Prices shown at checkout include UK VAT where it applies.

Address changes and delivery issues

Please check your shipping address carefully before completing your order. Contact us as soon as possible if you need to correct an address. We can't guarantee changes after an order has entered processing or dispatch.

If your order is delayed, appears lost, or arrives damaged, email eviebrighton.support@gmail.com with your order number and details and we'll help you.